Returns

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your item, we’re here to help.

 

Return Window

 Items can be returned within 7 days of the original purchase date.

Eligibility for Returns

To be eligible for a return:

• Item must be unused and in the same condition that you received it.
• Item must be in the original packaging.
• Receipt or proof of purchase is required.

Non-Returnable Items

The following items are non-returnable:

• Gift cards
• Personal care items (e.g., cosmetics, undergarments)
• Custom or personalized products
• Final sale items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at amandarefuge@allthingsnewshoes.com or 509-475-0204.

Return Shipping